Covid-19 Statement 17th March 2020

In these trying times it’s our priority to focus on the health and welfare of our customers, suppliers and team.

Within reason we will be trying to keep it business as usual – the shop will be operational this week on Wednesday and Friday but on reduced hours (10.00 – 17.00) and reduced staffing levels – please bear with us until normal service can be resumed.

Although hygiene and health and safety have always been a priority at Loud & Clear we have put extra measures in place to prevent the spread of the virus. We have reviewed our processes and implemented extra hygiene steps where there is any potential for virus transmission and will continue to do so.

• We will be adopting a no handshake policy
• Please maintain a respectful distance if visiting as we will.
• No tea/coffee or other refreshments served.
• Lunchtime closures for 30 minutes at 1.00pm.
• All unboxed goods will receive antibacterial wipe down on receipt. If you are concerned about possible damage please wait until a later point before dropping in repairs etc.
• Please note that there may be some stock shortages and delays on supply in the coming months.
• We are also anticipating delays on service work.

We will be attending installs at least in the short term – but will be calling ahead to ensure that you are happy to receive us.

If any of us develop any symptoms we won’t be attending the shop or any installs – we respectfully ask the same for anyone that we are due to come into contact with.

Should there be the further developments in this crisis, we may be forced to further reduce public access to the shop and may decide to close our doors fully for a period of time.

We hope that you all stay healthy and happy and remember that music is a great healer if you find yourself stuck at home for some time.

Best wishes,
The Team at Loud & Clear